Patient Service Representative

@ Leeward Community College Office of Continuing Education and Workforce Development

Description

The Patient Service Representative program will provide students with the foundational understanding of the healthcare delivery system, the role of the Patient Service Representative and the tools needed to provide exceptional customer service. This course is intended to prepare PSR’s as a frontline customer-service agent in a medical office or hospital setting. Responsibilities include, but are not limited to administrative components such as written and verbal correspondence with patients, scheduling, collecting co-payments, maintaining patient charts, verifying insurance coverage, and ensuring overall patient satisfaction. This course consists of
five modules tailored to the entry-level healthcare professional and is intended for individuals with little to no experience but wish to pursue an entry level career in a healthcare setting.

Credentials Available

Certificate of Professional Development

Cost of Program

1600   –   "Do I have to pay this?"

Program Duration

Total Weeks

10.0

Total Hours

90.0

Program Categories

"Green" program?

No

C3T program?

Yes

APPRENTICESHIP program?

No

"I'd like to enroll in this program — now what?"

About This Provider

Leeward Community College Office of Continuing Education and Workforce Development

Offering training in City & County of Honolulu
— see all programs from this provider

Description of School

The Office of Continuing Education & Workforce Development (OCEWD) is the non-credit division of Leeward Community College offering an extensive suite of services to the community. OCEWD provides a variety of community education programs, employment training courses and cultural enrichment. Our programs support human resources and economic development, training courses for job seekers, businesses and aspiring entrepreneurs.

Accreditation and/or Licensing Agency

Leeward Community College is accredited by the Accrediting Commission for Community and Junior Colleges (ACCJC) of the Western Association of Schools and Colleges (WASC), an institutional accrediting body recognized by the Council on Postsecondary Accreditation and the U.S. Department of Education. It assures the public that Leeward meets or exceeds specific standards of quality; makes us eligible to participate in Title IV student financial aid programs; and provides us with self and peer review and encourages us to improve.

Financial Aid Options

Our goal is to make our courses as accessible as possible. We offer various forms of financial assistance, for select courses, and we continually work to acquire additional sources of financial aid. Please see the listing below to determine if you qualify for any existing financial assistance.

Yes

This provider is accessible to people with disabilities.

No

This provider does not offer job placement services to its students.

Contact Information

Contact Person:
OCEWD - Registration Office

Address:
96-045 Ala Ike CE101
Pearl City, HI 96782

Phone:
(808) 455-0477

Fax:
(808) 453-6730

Email:
ocewd@hawaii.edu

Website:
www.ocewd.org

ETP Approval Dates

Last Approved On: July 1, 2016
Valid Through: June 30, 2017